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Shipping Related Questions

Q 1. My online medication order has not shipped yet, what is the delay?
There are a number of reasons why your AllDayChemist order may not have shipped yet and the easiest way to learn why is just to contact us and ask. For quic...
Wed, 25 Nov, 2015 at 6:31 PM
Q 2. My online medication order was shipped but the tracking numbers are not yet showing up in the courier service, what is the problem?
When tracking information is sent to you, it is important to note that it may not show up in the courier's website until many days after the pharmacy h...
Wed, 25 Nov, 2015 at 6:32 PM
Q 3. My order was refused by customs, what do I do now?
We have prepared a small write-up to explain the process of what happens when customs refuses entry of your order, please read it carefully first and don&#x...
Wed, 25 Nov, 2015 at 6:35 PM
Q 4. If my online medication order is returned to the pharmacy, can it be reshipped?
Yes, the reshipment will be issued to you and we will inform the tracking number.
Wed, 25 Nov, 2015 at 6:36 PM
Q 5. I am out of medications and need priority processing, can I get this?
You should call us in advance to let us know you require priority shipment of your order. Alternatively, you can e-mail us when you place your order. Althou...
Wed, 25 Nov, 2015 at 6:37 PM
Q 6. My online medication order is later than the listed shipping times, why is this?
This could result in an order being refused by customs or an unforeseen delay with the shipping company. Please do not wait too long for your package to arr...
Wed, 25 Nov, 2015 at 6:37 PM
Q 7. I want to cancel my order after it has been shipped, is this possible?
Unfortunately you cannot. You may only cancel your order before it has been shipped from the pharmacy, and even that will be subject to cancellation fee.
Wed, 25 Nov, 2015 at 6:37 PM
Q 8. What is Discreet Packaging and how does it work?
Please note that we do ship in small bubble envelopes or card boxes and do not enclose any literature about the products.
Wed, 25 Nov, 2015 at 6:38 PM
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