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Payment Related Questions

Q 1. What is the CVV number you ask for on your sign up page? Where can I find it?
CVV is an anti-fraud security feature to help verify that you are in possession of your credit card. For Visa/MasterCard, the three-digit CVV number is prin...
Wed, 25 Nov, 2015 at 6:18 PM
Q 2. What payment methods will your company accept?
We accepts Visa, Check/ Money Orders or you can pay by eCheck (for USA customers only). For larger orders (more than $1,000 USD), we also consider the use o...
Wed, 25 Nov, 2015 at 6:18 PM
Q 3. If I send in a check or money order how long will it take for you to receive it and process my order?
Sending in a check or money order for your online medication is the slowest way to send us payment and as a result it will affect the speed of your order. W...
Wed, 25 Nov, 2015 at 6:19 PM
Q 4. My credit card was refused, why?
Credit cards can be refused for a number of reasons, many of which are out of both your and our control. When you place an order with a credit card, the inf...
Wed, 25 Nov, 2015 at 6:19 PM
Q 5. I don't recognize the charge on my card, is it from your company?
Our charge will appear in the name of “Natural Seller” or “Ultra_Health”. We are working with multiple Banks thus the name of the charge may differ. We send...
Wed, 25 Nov, 2015 at 6:20 PM
Q 6. The amount charged on my card doesn't match my order amount, why is this?
This is quite possible and the reason why is because some of our banks do not charge in US dollars but rather in other currencies such as the Euro. Because ...
Wed, 25 Nov, 2015 at 6:21 PM
Q 7. I was double charged, who do I contact about this?
If you were double charged please accept our sincerest apologies. Sometimes there is a communication error between our website and the bank and as a result ...
Wed, 25 Nov, 2015 at 6:21 PM
Q 8. My refund hasn't showed up on my credit card yet, how long should it take?
It can take up to seven to ten business days for your refund to show up on your credit card. Many times it will show up in only three business days but some...
Wed, 25 Nov, 2015 at 6:22 PM
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