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Order Related Questions

Q 11. What do I do if one of my products in my order is back-ordered?
If any of your online medications are back ordered, you will be notified by our customer support center of the delay and the expected time the product will ...
Wed, 25 Nov, 2015 at 5:58 PM
Q 12. I want to change my order after placing it, how can I do this?
This is only possible if you contact us within 24 working hours. If the order has been sent to the physician or pharmacy it will not be possible to make any...
Wed, 25 Nov, 2015 at 6:00 PM
Q 13. I want a copy of my receipt for a particular order, how can I get this mailed to me?
This can be done by logging into your account and then going to “My Order”. Now you have the option to VIEW order details, click on view order. You can take...
Wed, 25 Nov, 2015 at 6:00 PM
Q 14. Will my insurance company reimburse me for the online medication I order through your company?
This is best checked with your insurance company prior to placing your order. We will provide you with a legal invoice to submit to the insurance company an...
Wed, 25 Nov, 2015 at 6:00 PM
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