Upon receipt of your order details they will fulfill and ship the order as fast as possible, but you must be aware that there may be product backorders or processing delays depending on the demand at the time. Our goal is to ensure that you have the order within our delivery guidelines and if we cannot achieve this goal for whatever reason we will inform you so that we can agree on how to proceed next – even if it is providing you with a full refund. Customer satisfaction is very important to us so never forget that we are working around the clock to ensure that everything goes smoothly