If any of your online medications are back ordered, you will be notified by our customer support center of the delay and the expected time the product will arrive in stock to the pharmacy. Please note that if the brand ordered by you is not available we will switch the brand to another reputed pharmacy brand. For example, if you order brand name Atorlip (manufactured by Cipla) we will only send you the same product manufactured by another leading pharma company.


In the event of any order change whereby the sale price differs, we will never charge you extra without your explicit consent. In most cases, if a product is not in stock where you ordered it from and is in stock somewhere else at a more expensive price, we will change the product and take the loss. It is only in special circumstances where we may need to charge you more and will always call you to confirm before doing so.